Tenant Resources
Know Your Rights 2026
The Renters' Rights Act is the biggest change to private renting in 30 years. Here's what it means for you — in plain English.
2-month notice to leave
Freedom to Move
Under the new rules, tenants can end their tenancy at any time by giving just 2 months' written notice. No more being locked into 6 or 12-month contracts. Your tenancy is now periodic from day one — giving you the flexibility to move when your circumstances change.
You are never trapped. Two months' notice is all it takes.
Strict timelines for damp & mould repairs
Safety First — Awaab's Law
If you report damp, mould, or any health hazard to your landlord in writing, they are now legally required to investigate within 14 days, begin repairs within 7 days of investigation, and fix emergencies within 24 hours. If they don't act, you can escalate to the new Ombudsman or your local council.
Your landlord cannot ignore damp and mould. The law is on your side.
Fair rents, fair deposits
No More Bidding Wars
Landlords and agents can no longer invite tenants to bid above the advertised rent. The rent you see is the rent you pay. Additionally, landlords cannot ask for more than one month's rent in advance — making renting more accessible and transparent for everyone.
The price listed is the price you pay. No exceptions.
Your right to request a pet
Pets & Families Welcome
You now have the legal right to request to keep a pet in your rental home. Your landlord must respond within 42 days, and can only refuse on reasonable grounds. Blanket 'no pets' policies are no longer allowed. Similarly, discriminatory 'No DSS' or 'No children' policies are banned.
Blanket bans on pets, families, or benefit claimants are now illegal.
Awaab's Law: What Happens When You Report a Hazard
You Report It
Send a written complaint (email or letter) to your landlord or agent describing the issue.
14 Days: Investigation
Your landlord must inspect the property and identify the cause of the hazard.
7 Days: Repairs Begin
Remediation work must start within 7 days of the investigation.
24 Hours: Emergencies
If there's an imminent risk to your health, your landlord must act within 24 hours.
Escalate If Needed
If your landlord fails to act, contact the PRS Ombudsman or your local council.