Before Moving Day
Two Weeks Before:
- Confirm your move-in date and key collection time
- Arrange removals or van hire
- Start packing non-essential items
- Notify your current landlord of your move-out date
- Set up mail redirection with Royal Mail
One Week Before:
- Confirm utility account transfers or new accounts
- Pack room by room, labelling boxes clearly
- Arrange contents insurance (highly recommended)
- Notify relevant parties of your address change: bank, GP, employer, DVLA
- Deep clean your current property if renting
Day Before:
- Pack essentials bag: toiletries, phone charger, medication, change of clothes, kettle, mugs, tea bags
- Confirm key collection arrangements
- Check weather and plan accordingly

On Moving Day
Key Collection:
- Collect keys at the agreed time
- Obtain all copies (front door, back door, communal areas, mailbox)
- Get emergency contact numbers for landlord/agent
- Collect any parking permits or fobs
Immediate Checks:
- Take meter readings (gas, electricity, water) and photograph them
- Check the inventory against the property's actual condition
- Photograph any existing damage or issues
- Test all appliances, taps, and heating
- Locate the stopcock, fuse box, and boiler controls
- Check smoke and carbon monoxide alarms are working
- Ensure windows and doors lock properly
Report Any Issues:
- Note discrepancies on the inventory before signing
- Report any problems to your letting agent immediately
- Keep copies of all correspondence
Don't Forget
Take meter readings and photograph them. Check the inventory against the property's actual condition. Report any issues to your letting agent immediately.
First Week Essentials
Utilities and Services:
- Register with gas and electricity suppliers
- Set up water account if applicable
- Arrange broadband installation
- Register for council tax (check for single occupancy discount)
Safety and Security:
- Test all alarms again
- Know your emergency exits
- Save emergency numbers in your phone
- Introduce yourself to neighbours
Get Settled:
- Unpack essentials first
- Locate nearest shops, GP, pharmacy
- Check bin collection days
- Find your nearest post box and post office
Documents to Keep Safe
Store these documents somewhere accessible:
- Signed tenancy agreement
- Inventory and check-in report
- Deposit protection certificate and scheme details
- Gas safety certificate (CP12)
- Electrical Installation Condition Report (EICR)
- Energy Performance Certificate (EPC)
- How to Rent guide
- Landlord and agent contact details
- Emergency repair numbers
Essential Documents
Store your tenancy agreement, deposit certificate, gas safety certificate, EICR, EPC, and How to Rent guide somewhere accessible. You'll need these throughout your tenancy.
Haus Estates Tenant Support
As a Haus Estates tenant, you have access to our 24/7 maintenance portal to report issues, a responsive property management team, and clear communication throughout your tenancy. Welcome to your new home.
